January 5th, 2024

Revolutionize Workflows Semantic Search

by Asmitha Rathis, Machine Learning Engineer at QueryPal

The modern workplace requires seamless knowledge access, it’s the key to efficient collaboration and productivity. It’s why we’re sold products that coalesce, distill, and surface the information we need. But despite their intended purpose, the irony of those tools and processes is that they end up compartmentalizing the information we need, forcing folks to go to the right portal, doc, drive, page, etc., to get the information they need. Or worse, they nag subject matter experts, creating kinks in everyone’s workflow. 

Enter integrated semantic search. With the accessibility of Large Language Models (LLMs), we can transform the way teams communicate and work together for the better. 

Semantic search provides a unified knowledge access experience through a simple yet powerful search command — a question. It’s a game-changer for team collaboration. Let’s walk through some examples. 

Onboarding Made Effortless 

Imagine it’s your first day and you’re ready to get the ball rolling. With semantic search, you can avoid all the hopping from platform, to app, to Slack channels, to docs, to Google Drive. Instead, you can ask whatever you need in your designated Slack channel. Simply ask questions like, “How do I get started?” Or “When are our holidays?” in the #newhire channel and semantic search can instantly scan the organization’s knowledge base (wherever it resides) and provide concise and relevant answers. 

But the tool doesn’t stop there. It goes the extra mile by offering context and references from where it pulls its answers. This means you can delve deeper into recommended materials, gaining a comprehensive understanding of company policies, processes, and best practices.

The DevOps Ally You Needed

Onboarding isn’t that complex though, what about DevOps? Semantic search can be integrated with all commonly used platforms like Kubernetes, AWS, Google Drive, Notion, Confluence, and more — seamlessly retrieve information across diverse applications. Tired of answering the same questions over and over from your developers like, “How do I connect to the database?” With this tool, a simple inquiry triggers an automated search, eliminating the need for manual data retrieval and fostering a more streamlined workflow. 

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