News & Resources

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15 Zendesk Alternatives & Competitors to Consider
Research

15 Zendesk Alternatives & Competitors to Consider

You're definitely not the first person to feel frustrated if you use Zendesk.
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AI in Customer Service: A Complete Guide

AI in Customer Service: A Complete Guide

Over 80% of businesses claim they're using AI in customer service.
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Technology
News
Case Study: Simply Benefits
Case Studies
Case Studies

Case Study: Simply Benefits

How QueryPal Transformed Support Operations at Simply Benefits
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Case Studies
Case Study: Jetbrains
Case Studies
News

Case Study: Jetbrains

Jetbrains
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Case Studies
News
What are Tokens?
Technology
Product

What are Tokens?

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Technology
Product
How AI Can Transform Knowledge Management
Product
Technology

How AI Can Transform Knowledge Management

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Technology
Product
The Digital Workspace is Broken (Spoiler: We fixed it)
News
Product

The Digital Workspace is Broken (Spoiler: We fixed it)

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News
Product
The hidden flaw in enterprise search
Technology
Product

The hidden flaw in enterprise search

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Technology
Product
The Evolution of Chatbots
Technology
Product

The Evolution of Chatbots

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Technology
Product
QueryPal is now SOC2 Compliant!
News

QueryPal is now SOC2 Compliant!

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News
QueryPal is now SOC2 Compliant!
News

QueryPal is now SOC2 Compliant!

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News
The Evolution of Chatbots
Technology
Product

The Evolution of Chatbots

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Technology
Product
The hidden flaw in enterprise search
Technology
Product

The hidden flaw in enterprise search

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Technology
Product

The Future of Customer Service in the Age of AI

QueryPal team
,
September 23, 2023

As customer expectations continue to rise, businesses must find innovative ways to increase efficiency, reduce costs, and improve customer service metrics. This is where Agentic AI-powered tools like QueryPal's email drafting and ticket automation can make a significant difference.

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Technology
News

How to Improve Customer Service Email Response Time

QueryPal team
,
October 2, 2023

In today's fast-paced digital age, customer service response time has become a critical factor in determining customer satisfaction and loyalty.

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Product
Technology

How to Improve Customer Service Email Response Time

by QueryPal team / September 30th, 2024
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For Business
Research

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